RotaVPN

UDDP

User Data Deletion Policy

1. Introduction At RotaVPN, we are committed to protecting the privacy of our users. This policy outlines the procedures and guidelines for deleting user data, in compliance with applicable data protection laws, including the GDPR and other privacy regulations. Users have the right to request the deletion of their personal data from our systems.

2. Data Collection and Storage RotaVPN collects only the necessary data to provide its services. This may include, but is not limited to:

  • User's email address (for account management and billing purposes)
  • IP addresses (temporary data for session management)
  • Payment information (encrypted and processed through secure payment gateways)
  • Usage statistics (to improve service quality)

RotaVPN does not log or retain any information about your browsing activities, traffic content, or other online activities.

3. User Data Deletion Request Users may request the deletion of their personal data at any time by:

  • Sending a request to our support team at [email protected]
  • Accessing the “Account Settings” page in the RotaVPN app and selecting the “Delete Account” option

Upon receiving a request, RotaVPN will:

  • Verify the identity of the user to ensure the request is legitimate.
  • Initiate the deletion of all personal data associated with the user account.

4. Data Deletion Process Once a deletion request is confirmed, RotaVPN will:

  • Permanently delete the user’s account, including all personally identifiable information (PII).
  • Remove all billing information and payment history.
  • Anonymize or remove any non-PII data related to the user that is retained for service quality improvement purposes, where applicable.

5. Retention Period RotaVPN retains personal data only as long as necessary for the purpose of providing services or as required by law. Data retention may vary based on legal obligations (e.g., billing information for financial audits). However, all user data will be deleted or anonymized upon successful account deletion.

6. Exceptions RotaVPN may be required to retain certain information to comply with:

  • Legal obligations (e.g., financial regulations, fraud detection).
  • Requests from law enforcement or government authorities (in accordance with applicable laws).

7. Data Anonymization In some cases, rather than complete deletion, certain data may be anonymized. This is done to ensure the continued quality and functionality of our service, such as in the case of anonymized usage statistics or aggregated analytics data.

8. User Rights and Access Users have the right to:

  • Access, correct, or delete their personal data at any time.
  • Withdraw consent for data processing at any time, subject to applicable law.
  • Contact RotaVPN's support team for assistance with data deletion requests.

9. Security RotaVPN takes the security of user data seriously. All deletion processes are carried out with strict adherence to security protocols to prevent unauthorized access or accidental data breaches during the process.

10. Contact Information For any questions, concerns, or requests related to data deletion, please contact us at: